Q: Do you produce lighting fixtures according to orders?
A: Yes, we specialize in creating bespoke lighting solutions tailored to your needs. Our expertise spans custom lighting for hotels, restaurants, churches, villas, weddings, and more. We offer an extensive range of indoor lighting options, whether you prefer our designs or wish to bring your vision to life. Unsure of your choice? Consult our experienced sales consultants for guidance.
Q: What are your delivery time and payment terms?
A: For readily available inventory lights, expect a swift delivery in 3-5 days. For mass production orders, anticipate 20-25 days. We accept various payment methods, including wire transfer, Western Union, PayPal, and credit card, to accommodate your preferences.
Q: How do you transport the goods and how long does it take?
A: We offer flexible shipping options to suit your needs. For small consignments, rely on DHL, FedEx, or TNT for delivery in 4-7 days. For larger shipments and sea freight, delivery times vary by destination. Reach out to our sales team for detailed information.
Q: What is the warranty period for your products?
A: We are proud to offer a generous 5-year warranty on our products, ensuring long-term satisfaction and support.
Q: What should I do if something is damaged or lost when I receive it?
A: To ensure a seamless experience, please reach out to your dedicated sales representative and provide a photo as proof. Once everything is confirmed, we will happily send you a complimentary replacement, ensuring your utmost satisfaction.
Q: How much import tax do I need to pay?
A: Import tax varies across different countries due to their unique policies. To obtain precise information, we recommend consulting your local customs authorities. Meanwhile, we can assist by reducing the declared price and value of the goods, helping you save money in the process.
Q: May I visit your factory?
A: We are genuinely excited to welcome you to our factory! Please arrange an appointment with us when you plan your visit to China, and we will ensure a memorable and informative experience tailored just for you.
Audited Supplier 
){kind=link}